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Hack Job Part I: The games taxi drivers play

Posted by Brooklyn Mark on February 18, 2013

hackjob1

Has this happened to you? [1] Taxi cab with its off-duty light on pulls up [2] driver asks’ “where are you going?”

Right there a rule has been broken. While the off-duty light is used during taxi changeover, a year-long PIX11 investigation found drivers are using it as a common practice to ‘pick’ their rides, which is not allowed under the city’s rules. The vast majority of city taxi cabs belong to fleets for which shift-change generally takes place between 4pm to 5pm and again between 4am to 5am. During which time a driver is permitted to ask “are you going my way?” The difference is subtle but important – if a driver states which way he or she is headed for the cab’s handover, it maintains an appearance of propriety.


The off-duty “where you going?” question, far from the shift-change hour and used in mass, is considered “cherry-picking” within the taxi industry, and is illegal. But in recent years, the practice has become blatantly common on nights when demand is high – often on weekends in nightlife intensive neighborhoods including the Lower East Side, East Village, SoHo, West Village, and the Meatpacking District.

During the course of the PIX11 investigation, drivers admitted to using the off-duty lights to avoid taking passengers to outer boroughs even though TLC drivers are required by law to take passengers anywhere within the 5 boroughs. Even passengers going to Manhattan were denied by drivers who did not want to make multiple stops or go across town. Drivers told PIX11 crosstown trips often take longer and since the meter runs more slowly at red lights or in traffic, they refuse the passenger under the guise of being “off-duty.”

Part II of our series “Hack Job” features an inside look at a TLC crackdown and an interview with TLC Commissioner David Yassky who attempts to hail a cab to Brooklyn, where he actually lives.

Read more: http://pix11.com/2013/02/18/hack-job-part-i-the-games-taxi-drivers-play

10 thoughts on “Hack Job Part I: The games taxi drivers play”

  1. Maan on February 19, 2013 at 1:58 am said:

    I think this is good. Cab driver should not refuse any one. I drive yellow cab. I never ask any one where they going blank or white. Make good money. Happy every cab driver should follow rule.

  2. Common Sence on February 19, 2013 at 5:12 am said:

    This is mostly Bullshit.

  3. Jim on February 19, 2013 at 5:39 am said:

    So many errors. We no longer have the right of refusal at all from ’4pm to 5pm.’ They eliminated the off duty light entirely. What are you supposed to do at the end of the day shift now, pray you don’t get an airport? Quit early and lose a bunch of money after working 10 hours? I guess I can see why the TLC eliminated the light if this abuse is as rampant as they say, but it needs to be reinstated immediately..Tie it in to the computer system and permit it’s use only during 3pm-5pm or so.

  4. Common Sence on February 19, 2013 at 8:30 am said:

    Jim,

    There should be no restrictions for going off duty. You’re driving a car. If you don’t feel up to par you have every right to take a brake at any time. Not having an “Off Duty” light is cruel and unusual punishment. Those who have created this situation will soon be out of office. We need to elect someone who understands our needs!

  5. redone on February 19, 2013 at 8:33 am said:

    that lady on tv who was going to flatbush williasmberg.i picked her up from 14 st and 7 ave and took her to flatbush near williasmberg
    she lives closed to broadway ,she was drunk but just made her self drunk and slept in my cab for 45 minute till i called the police and refused to pay me saying that i took her to a wrong destination.

  6. sunman on February 19, 2013 at 10:48 am said:

    Drivers are businessmen in a way. Some want to go to Brooklyn, others to airport, somebody must return cab to garage. Is it too hard to keep all parties happy? Not at all. Apps for drivers convinience. Three buttons(or more) JFK, Brkln, Queens .

  7. sunman on February 19, 2013 at 5:20 pm said:

    Group rides might work.

  8. innocen@gmail.com on February 19, 2013 at 11:09 pm said:

    Go to Lagaurdia airport and JFK airport to catch crook Dispatcher And crook driver who pay every ride 10 to Dispatcher there is lots of Drivers who Never Stay in Taxi Lot they have a big connection , Today i pick up Custumer from terminal 7 there is 100 people waiitng for cab and dispatcher never call for any cab because he is waiting for his crook friends,
    so better to make video on this go in lagaurdia central terminal they take 5 dollar for shorty ticket this is such a bullshit and they all devide money i saw dispatcher name called Louis he take 5 dollar and people like me and other innocent driver have to wait in line 2 hours where is TLC ?

  9. driver on February 20, 2013 at 1:03 pm said:

    therfore i stopped going to airport, unless a psgnr brings me there…..

  10. sunman on February 20, 2013 at 4:38 pm said:

    Certain restrictions to apps use might bring the doomed idea to live.
    1)Apps can only be used between the hours of 4p.m. and 7 p. m.
    2)The only destinations allowed are from Manhattan to outer boroughs.
    3)the extra money, in form of tipping ,passengers are willing to pay to compensate for driver’s losses.

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Article Comments

  • sunman: Who knows? Green can become so popular it will take over limo .Westchester can become a...
  • tony fox: Yep those that CANT Afford to live in City Will Move to Outer Boros…Hell I Moved...
  • sunman: City is pricy .middle class moves OB. Dumbo, Green point, Williams burg just a few....
  • Jim: They can fight it out all the want in the outer boroughs, it will make just it even more...
  • Taxi sultan: To operate taxi you must follow set of rules refusal overcharge etc . Car service...
  • tony fox: Common …..That’s What I AM Expecting Too …..They Will KILL Each other...
  • Common Sence: Tony, You may be correct. But why in the world would a yellow medallion driver want...
  • rei: NV200 ™? This is a Nissan Evalia This type of car in indonesia known as NISSAN EVALIA and...
  • meter peter: I am going to hire a licensed massuse for my passengers.
  • tony fox: Its Confusing But I really Think Medallion Op is Hack Lic. as Far as I can tell...
  • Common Sence: Tony, Yes, I read that too but if you read the application for obtaining the PERMIT...
  • tony fox: Common Sence This is What I read…So…. Who can drive a Street Hail Livery...
  • Common Sence: This is the application: http://www.nyc.gov/html/tlc/do wnloads/pdf/shl_permit_ap...
  • Taxi sultan: They don’t want yellow run green eager to get 1 bil follow Spitzer 7K a pop LOL
  • Taxi sultan: All limo drivers I know use their hack license and they be been in business for 20...
  • tony fox: UPDATE This Will Clear Up WHO CAN DRIVE Green OB Cars……..http://...
  • Taxi sultan: You can not get livery license if you have hack license pure discrimination city...
  • Common Sence: Sultan, If you don’t believe me call the TLC and apply for a “Street...
  • Taxi sultan: Common sence you make no sence , everyone who has a hack license can drive livery...
  • Common Sence: To Driver 17: 18,000 green permits have been approved, 20% (3600) have to be...
  • Driver 17: When I read the supposed Bloomberg threat to Friedman and the “Club,” it...
  • Driver 17: How many greens are actually on the road in NYC? Who knows the exact number?
  • Anonymous: all about drivers,if the driver s happy ,the industry also could be happy,but now i...
  • sam: tony fox, experienced hack, i totally agree with your comments. We need to look at it does a...
  • sam: tony fox, experienced hack, i totally agree with your comments. We need to look at it does a...
  • Taxi sultan: Now you can contact TLC directly through their website. Remarkably 99% responders...
  • Taxi sultan: With out my comments this website is no use you people are predictable 100%...
  • sam: Friedman and Bloomberg they are brother so it was brotherly anger, do not worry. That is why...
  • Ramirez: What would be your question for the TLC Commissioner?
  • CreditCardCabbie: I see many positive changes in the taxi industry, still not perfect, but more...

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Aftab Toppa: I am available to drive full time in night shift after June 25th 2013. eighteen years of experience with outstanding clean licenses. Honest, dependable and trustworthy driver.I live in Floral park, queens. Please call me after JUNE 25th at 718-343-4212. I also have a private car to pick up taxi in surrounding neighborhoods.

C-DUBBZ: MYKE, that sucks to hear but there really isn't any answer because they do this all the time to trap people. The trap is that they know people do not want to be behind them so they go 5-10 MPH when speed limit is 30 MPH and they know this but they just don't care. What i do whenever i see them do this, is i make a turn at the next block asap because they are just out for one reason and one reason only, TO GIVE TICKETS! and they also do not like getting passed so don't do that neither (that happened with me once with a highway cop :o ).

C-DUBBZ: MYKE, that sucks to hear but there really isn't any answer because they do this all the time to trap people. The trap is that they know people do not want to be behind them so they go 5-10 MPH when speed limit is 30 MPH and they know this but they just don't care. What i do whenever i see them do this, is i make a turn at the next block asap because they are just out for one reason and one reason only, TO GIVE TICKETS! and they also do not like getting passed so don't do that neither (that happened with me once with a highway cop :o ).

Myke: Hey Guys, I got a ticket for reckless driving because I passed a cop car in the bike lane. Cop car was crawling at midnight. What should I do??? Please help

Weekly driver: Anyone of us, who's a cabdriver and receiving a bogus ticket/s, let us know. Also, how many times did you see any Police Officer writing tickets to a Citi-biker/s or jaywalkers?

Leiutenant Kijes: Anytime you receive a ticket read it carefully . It should say : "look for another job "

Max Max: Hi. I am looking for day shift for 7 days (long terms). I live in Rego Park, Queens. Phone: 646-275-7575.

fabain: im a driver in Miami. thinking of driving in NYC. what is the weekly rental of a cab night or day shift

Dave: to Nigel! It's easy, just visit the TLC' website at nyc.gov

Nigel Ornsby: How do i obtain an application form to be a NYC taxi driver.

JIMMY: I have a room for rent for night driver! Also looking for a partner driver for night shifts. Call: 917-937-8849 JIMMY

Zaka: Hello, I'm looking for 4 night shifts a week. Tuesdays, Wednesdays, Thursdays, Fridays. or just 3 nights Tuesdays, Wednesdays and Thursdays. anywhere, I have my private car so I can pick up and drop off anywhere. i'm 32 y.o. experienced driver. Call: Zaka 347-268-5897.

hasan: Looking to buy paid off or close to paid off Ford Escape or Camry with co-op medallion. Call: 7183136074

MANJINDERJIT SINGH: I am looking for a car day or night shift. I live in Bellerose, Queens and I will be almost 25 this Sept. Please call me 516-710-4613

Imran: Selling a 2009 Nissan Altima. Anyone interesting plz call me 347-945-4453 For more information. Thank you!!

Just a cabby?: NYC is trying to pass the law to fine counterfeit purchasers as well as sellers. How about fining illegally hailing passengers also?

Ed.: need weekend driver, Saturday day and Sunday double, on hybrid Ford Escape. Start immediately. Please call Ed at (917)991-6818 or (516)859-2297.

Parwinder Singh: Need day driver in sounth ozone park call 646-591-1376

Emdadul Haque: Nissan Altima 2009, retired date feb 2016, just finish inspection, Price asking 24000.00 (negotiable ). Pls call to this no 917 293 1042 Emran Ali (917) 602-3440

sikandar1: looking for day/night shift 7 days a week for long term. in the Bronx. please call 212 283 1620 my cell phone

adam elias: Experienced driver looking for night shift change in jersey city. Please call 201 736 4944

yk: I'm looking for two night shifts in Elmhurst...Jackson Heights, Queens. Call or text 917-403-1433

C-DUBBZ: I was asking myself the same question Ramirez...:/

Ramirez: How Yellow Cab Drivers will successfully compete with these new Borough Taxis?

Kash: I need a night driver for three nights a week. I have a Ford Escape Hybrid 2012. I preferably need a driver in the Midwood Brooklyn area. Please call me at: 917-704-8627

Davinder Singh: I looking to part time driving in Richmond hill and Ozone park for three week from Tuesday. Please call 3475456615 any shift.

Gary: My son is staying in New York and has had his Rolex watch stolen, another guy who he did not know jumped into his cab. Is it acceptable that your cab drivers let strangers jump in to and cab share with others, was this a set up between the cab guy and the stranger to rob a tourist of his valuables?

JASLIN: Green cab is Good News for drivers.

Faisal: Day driver wanted for Ford Escape in Bellerose Floral park in Queens. Under 25 is OK with 1 year old license. Call: (646)5914828

Just a cabby?: Just wonder the decision is final?

saif: Part time day or night driver available for one or two shifts. 12 years of experience with outstanding licenses. Honest, reliable and trustworthy. I will care for your cab as if it is my own. I can work between Tuesday and Fridays day or night. I live on Coney Island ave and ave K. Call me at 718-600-3658

hasan: 2000 new yellow and 18000 new green! All cab drivers will fight each other, can't make money for even lease. Also, Medallion owners lost alot!

Ramirez: Does any fleet garage giving "SUMMER" discounts?

Just a cabby?: E.H., u see only half empty. Half full goody is E-Hailing approval. Only dumb phone users will street hail on OB. They can bump into on the street, but by chance. In Manhattan, street hail is efficient, but in OB, not, because of not supply n demand but distribution dilemma in the past. DIALing was more efficient. Street hailing's opportunity cost has been longer waiting time by phone dialing passenger. See u can't just increase the number to meet both sides. But now E-Hialing App flies over wearing cape. Is this street hailing? Dialing? Oh it's E-hailing!

Jame: Looking for day shift for 7 days. I live in Rego Park, Queens. Phone: 3479651734

zaka: I'm looking for part time night shift please, I can drive Wednesdays, Thursdays and Fridays nights or just Wednesdays and Thursdays nights anywhere, I have my private car so I could pick up and drop off- -anywhere. My # is 347-268-5897.

Malik: Day driver available in Jersey City, near Journal Square. Contact# 201-616-9992

Experienced Hack: That's it, Bloomberg won the appeal. Guess I will have no choice to drive Green outer borough cab because I ain't going to be able to make a living with yellow. Imagine, Bedford Ave or Wythe Ave with a sea of wall to wall yellow and green cabs. It's over folks.

sikandar: im looking to drive day shifts 7 days plz call me 212 283 1620

Jean: I need a car for full time! Call: 347 681 3644

Yomi: Need a cab to drive for Wednesday and Thursday for a day shift. i can be reached on 9174202709. Thanks.

Malik: I need a driver for day shift. Ford Escape 2011 (hybrid) in Astoria, Queens. Please call@1 (516) 380-8832

Malik: Ford Escape 2011 for sale. Excellent condition and paid off. Please call @1 (516) 380-8832

abdonyc: Day shift in Astoria available. Call: 347 944 4921 - Starts from June 14. Toyota Camry lease 775 weekly.

Just a cabby?: Sorry it would cost many lives bounced, flying, crashed n mangled before the city starts enforcing bikes. Just looking at average pedestrians in NYC, I know they r not savvy in crossing. They don't drive! Now they can speed on bikes looking at walk sign? Good luck in Lincoln Square, why not some more flowers in planters n tomb stones (ready for tragedy). Ready for bikers speeding wrong direction in Columbus Circle. Mr.Columbus statue is dropping the jaw at the chaotic scene. Carriage horses r starting to laugh. Pigeons r gathering to look down n ask who got bird brains (btw, they r excellent in flying through traffic n have built-in GPS) Taking up so much space here, I will comment more later under the surely coming up hot issue: Bikes in Big Apple (Manhattan Island not Other boroughs or other cities without famous skyline). bad/sad/fad

C-DUBBZ: I agree with you CCC!

yasir: I am looking for night shift. I live in Jackson Heights Queens... Call: 347-963-3290

lyes: Day time driver available in Bay Ridge area from 86 st and up I prefer hybrid if some one is interested. Please give me a call 347 278 4668

CreditCardCabbie: Would you share the sidewalk with the bicyclist, why not? Is it OK to share the streets and avenues with the bicyclist between cars, pedi-cabs, tractor trailers, horse buggies, buses and taxicabs? Motor vehicle has bumpers; bicyclist has nothing to protect them! And we know that in this city, the solid line and the designated bike lane means nothing for them. They're tourists and like most youth, they're ignoring safety rules. These blue rental Citi bikes, with other bicyclist should be in the designated bike lanes or bike paths! The police should be enforcing these rules, but they're busy writing summons to cabdrivers.

Austin: I have never dealt with someone so nasty. I told him outright that I needed a cab to New Jersey, after looking in his book he told me it would be $110.. which I agreed to. After dropping me off he demanded an ADDITIONAL $50...because he thought it was too far. The whole trip all he did was make comments about how annoyed he was with the drive.. really he should have just dropped me off. and said no. The last thing I needed was to be yelled at by a cab driver because he didnt like being in the car.

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